Terms & Conditions


SFYLO’s Terms of Use (“Terms of Use”) is a legal agreement between you and SFYLO TECH LLP (“we,” “us,” or “our”) that governs your use of the www.sfylo.com website and other services (collectively, the “Site”). By using the Site, you signify that you have read, understood and agree to be bound by these Terms of Use. We have the right to change the Terms of Use at any time. We agree to post a notice of the changes in the footer of our Site, and the changes will be effective 30 days after posting such notice to our Site. Your continued use of the Site shall be considered your acceptance to the revised Terms of Use.

You agree to our use of your personal information and content in accordance with our Privacy Policy and incorporated herein by reference.


All orders placed through the Site are subject to our acceptance. We cannot guarantee that all items listed as “in stock” will ship right away, as inventory changes significantly from day-to-day. In rare cases, an item may be in stock when you place an order, but is sold out by the time we attempt to process the order. We will notify you if this happens and cancel the item from your order. Generally, items that are out-of-stock are no longer available.

While we try to provide accurate pricing information, we cannot insure against pricing errors or changes. Therefore, we reserve the right, in our sole discretion, to cancel or not process any order placed on the Site if the price was incorrectly provided as a result of an error. In such instances, we will notify you by email and correct the price on the Site.

We attempt to provide accurate descriptions of the products and services available on our Site. However, we do not warrant that the descriptions are accurate, complete, reliable, current or error-free.


GST will be added to orders when applicable. It will be displayed during checkout along with any other pricing information that may pertain to your order.


For information on shipping, tax and return policies, review our Shipping and Delivery and or Returns Policy, which may change from time to time.


We may require each user to have a unique username and password combination before ordering products from the Site. You are responsible for any actions that take place while using your account. Keep your username and password secure and do not allow anyone else to use your username or password to access the Site. We are not responsible for any loss that results from the unauthorized use of your username or password, with or without your knowledge.


The Site may be available with mobile use. Not all carriers and devices are supported. Your use of the Site may be subject to the terms and conditions of your agreements with your mobile device manufacturer and your carrier.


All content included on the Site, such as photos, text, graphics, designs, logos, catalogs, icons, presentations, videos, data, instructions, photographs, and software (the “Materials”) is the property of SFYLO TECH LLP or its licensors or any other third party. The Materials are protected by copyright, trademark and other intellectual property laws. SFYLO®, as well as other trademarks, service marks and logos that we use, are trademarks of SFYLO TECH LLP. Your use of any of the trademarks found on this Site without express permission is strictly prohibited.


So long as you comply with the these Terms of Use, SFYLO grants you a limited and nonexclusive personal license to access and use the Site for your personal use solely to make purchases and interact with the Site in accordance with these Terms of Use. We may modify or discontinue offering any or all of our services at any time, for any or no reason, without notice to you and without any liability.


Your comments, suggestions and information are important to us. With respect to any content you submit or make available to SFYLO or on the Site, including but not limited to your biography, comments, reviews, endorsements, testimonials, pictures, videos and other content, you grant, and warrant that you have the right to grant, to SFYLO a perpetual, irrevocable, worldwide, royalty-free, transferable, non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, commercialize and sublicense such content, in whole or in part, in any media, now or hereafter known or developed for all purposes, without any additional consideration due to you. We do not prescreen content posted by users and cannot guarantee the Site will be free from content that is inaccurate, deceptive, offensive, defamatory, unlawful or otherwise objectionable. You acknowledge that we are acting only as a passive channel for such distribution. We have no liability relating to any user content or activities of users on the Site. Even in the event we choose to monitor any user content, we assume no responsibility for, or any obligation to monitor or remove such user content.


By using the Site, you agree to receive certain electronic communications from us, whether on our website, through the Site or by email. You may unsubscribe from communications at any time by clicking the appropriate link in the communication. You agree that any notice, agreement, disclosure or other communication that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing. All calls, emails and other communications between you and SFYLO may be recorded.We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


You may terminate these Terms of Use by closing your account at any time. We reserve the right in our sole discretion to (i) terminate your account, (ii) delete your account and any of your content, (iii) restrict your use of all or any part of the Site, and (iv) modify or discontinue the Site (or any part of the Site), for any or no reason, without notice, and without liability to you or anyone else. We also reserve the right to block users from certain IP addresses or device numbers and prevent access to the Site. These Terms of Use shall remain in effect even after your account is terminated and termination does not relieve you of any obligations to pay any fees or costs accrued prior to termination and any other amounts owed by you to us. Upon termination, the license provided in these Terms of Use to you shall automatically end and we reserve the right to delete all of your information and data stored on our servers.


If a dispute should arise between you and SFYLO, we want to provide you with a resolution that is efficient and cost effective by using our customer service team. Almost all customer service disputes can be resolved to the customer’s satisfaction by using our customer service, reachable by reaching us on Whatsapp number or by sending an email on our website.


We at SFYLO respect intellectual property rights. If you believe your copyrighted work has been copied or posted on or through the Website in a way that constitutes copyright infringement, then please contact us at support@sfylo.com and provide the following information: (i) A description of the copyrighted work that you believe has been infringed; (ii) A description of what the allegedly infringing work is; (iii) A description of the location where the allegedly infringing work is located on the Website; (iv) An address and telephone number where you can be contacted, including an email address if possible; (v) A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (vi) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright; and (vii) A statement, made under penalty of perjury, that the above information in the notice is accurate and that the signatory is the copyright owner or is authorized to act on behalf of the copyright owner. Consult your legal advisor before filing an infringement notice, because there can be penalties for false claims.

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