Return Banner

Returns & Exchanges

Though we wrap each and every product of ours with love and craftsmanship, we understand that sometimes one might not be sure of the purchase. In such a scenario we offer a no questions asked 10 days return policy for all our patrons. However, please note that this policy doesn’t cover our ‘non- refundable” products or “high- value” products.

RETURN POLICY

For a hassle-free return experience, we urge our patrons to share the details with us over a dedicated Whatsapp number. Just provide us with your purchase details within 10 days of purchase date and we would take care of the rest.

We request you to keep in mind the below pointers in case of returns:
  • Pick up service facility would be available at selected location basis our courier serviceability

  • The Product should be kept inside a packet and should be unused and unwashed.

  • All the tags should be present on the product.

  • In case pick up service is not available at your address then we would guide you through the self-ship procedure.

  • Once we receive the product, it would take 2-3 weeks for us to initiate the refund.

  • We would request you to kindly bear with us. However, we would keep you posted during the entire process of the refund.

EXCHANGE POLICY

If you didn’t like what you got then we would be more than happy to satisfy you with a free exchange. Just reach out to us on Whatsapp and provide us with the purchase details and your reason for the exchange. We would send you the exchange product as soon as we deliver you the new one.

Please note the below-mentioned pointers in case of an exchange:
  • When you are returning a product for an exchange then the original purchase should be kept inside a packet and should be returned unused and unwashed.

  • All the tags should be present on the product.

  • In case pick up service is not available at your address then we would guide you through the self-ship procedure.

  • In case of the self-ship procedure, we would dispatch the new product as soon as we received the product shipped by you.

X
WhatsApp chat